Paris city guide
Paris city guide
Paris hotels, Tours and Attractions
Paris hotels, Tours and Attractions
Print this page

Orly Airport :Useful phone numbers

Orly Airport - Useful phone numbers

All useful numbers with specialists to reply to your questions
To call France : +33

- Orly Airport General information
01 49 75 15 15 (de 06h00 à 23h45)

- Orly Airport Medical center:
01 49 75 45 12 (24h/24)

- Orly Airport Lost an found:
Orly-Sud : 01 49 75 34 10
Orly-Ouest : 01 49 75 42 34

- Orly Airport Breakdown service (24h):
01 49 75 56 50 (24h/24)

- Orly Airport Police:
01 49 75 43 04 (24h/24)

- Orly Airport Customs:
01 49 75 09 10 (24h/24)

- Orly Airport Disabled people:
Orly-Sud : 01 49 75 30 70
Orly-Ouest : 01 49 75 30 25


Your comments : Useful phone numbers

Lost Wallet
- dw
(5 Jul 2017 - 09:00)
No one answers the phone, I have been given a reference number so I know they have the item, but not able to get through to anyone. So I registered my item as long, only to receive a reply to say they have nothing of that description. Totally useless.
Lost and Lost
- Sarkis
(16 Nov 2016 - 09:00)
After reading the comments of people here I think my comment will only make it worse...
I have tried to contact them but they were impolite and closed the line before I finished my questions. They know nothing, they can do nothing... they just wanted to close the conversation and go back to their research. As if they work in astronomy on an isolated mountain... Who could know if not them?
Orly airport needs "Lost and Found" department, it is useful and exists in almost all airports in developping countries.
Vive la France :)
Cameraman without camera
- The impatient passenger
(21 Jun 2016 - 08:30)
What the heck is this non-existing service??
Lost & found is not a place for things but for apparently people: US!
And for the time being just LOST NOT FOUND!
As already mentioned, no way of contacting anyone by phone. All tel. numbers provided by other dept. are unavailable, all automatic answers are just in French; it does not seem an International Airport but a…
Lost jacket
- P. James
(18 Nov 2015 - 08:45)
Lost my jacket on the flight form ORY to MAD. I have checked in Madrid but it is not there. Tried to check in ORY,but the office refuses to even look and confirm if the Jacket returned to ORY on the plane. Very poor. the guy could tell me why he would not help me but would not check to confirm that the item was not in thelost and found. Using silly rules to avoid customer service is unhelpful and ultimately more times consuming than actually doing the job of looking in the lost and found to see if it was there
lost property
- will d
(5 Apr 2015 - 11:15)
there is no way of contacting lost property as they don't answer the phones. Pathetic for an international airport !
- Pissed Traveler
(9 Feb 2015 - 09:15)
I left my iPad at the Terminal Sud security check. I called the main airport number and they gave me the Terminal Sud Lost and Found phone number and there is no answer! The same complaint as previous people on this site! There is ABSOLUTELY no way to contact ANYONE via phone about your lost items! You must fill out an online form so they can receive it and delete it so your item may never be seen again! There are no other contact numbers for this airport and no one cares about anything you say, you are just a number.
- Marie-Hélène
(2 Sep 2014 - 09:30)
Réception des objets perdus Orly Sud est à hurler. Après maintes appels sans réponse, je demande si mon passeport à peut-être retrouvé. Réponse : nous on ne garde pas les passeports appelez la police, sans même me laisser le temps de poser une question, "l'aimable" individu me raccroche au nez.

Je tente de rappeler sans succès. Je tente d'appeler le numéro d'information générale, le numéro ne fonctionne pas. Idem pour la police.. On est vraiment à Paris en France en 2014????
lost item Paris ORLY
- voyageur
(4 Aug 2014 - 09:45)
Service inexistant! Pas de reponse aux apppels ou si par chance quelqu un decrochait, limite la pesonne nous insulte de les avoir derange dans leur travail?! Quelle honte pour l image de la France et PARIS. La mauvaise image du pays ne fait que se renforcer. J'ai eu affaire aux services similaires dans d'autres pays et il y a TOUJOURS quelqu un au bout de la ligne; professionel , aimable et enclin de chrcher les solutions.

Au lieu d'investir tout l'argent pour "l'embellissement" des aegrogares (= facon deguisé pour faire dépenser au maximum des sous aux voyageurs!),
voyez-votre politique de recrutment ainsi que les PROFILS de recrutement ou faites leur des formations CUSTOMER SERVICE!Ce n'est pas possible de rester aussi sauvage et archaique en 2014!
Lost and Found
- British Traveler
(21 Jul 2014 - 08:30)
I have been trying to contact Lost & Found for over a week since July 6th 2014…..
No one answers the phone on either number!!!
Next step… Called the Paris Airports number.. they put me through to the same
number.. then it auto cuts off!!
Next step.. call the Police in Orly Airport..
I will keep you posted as I progress through this process...
Contacting lost and found
- Dutch traveler
(13 May 2014 - 09:45)
Why isn't anybody picking up the phone? Ive called 10 times to the lost and found desk.
lost and found in french
- italian traveller
(21 May 2013 - 09:30)
I have called the "lost and found" office and asked to speak in english. The reply was that there wasn't anybody speaking in english, but only in french. This is not normal being Paris Orly an international airport!!
- Handan
(23 Nov 2012 - 08:30)
How long does it take to get to the South Terminal from West Terminal?
I arrive West terminal at 12 midday. My flight from South terminal is at 14:40. Check in closes at 13:30

Thank you.
baggage ne pas arrivé
- Ferradini
(9 Aug 2012 - 09:45)
Le service à disposition est vraiment de bas livel; ce n'est possible avoir information attendible !!!

Orly Airport Hotels

Orly Airport Hotels


Our selection of most usefull hotels in and next Orly Airport in Paris (ORY). From 4 star to 2 star with best daily offers.. 

Hotels in Paris

Book recommended hotels in Paris, France

Find recommended hotels in Paris: from Boutique to Design hotels, Luxury to suprising Budget hotels.. Always best located, always the best hotels we tell our friends...

Holiday Apartments in Paris

Holiday apartments for rent in Paris, France


Looking for a cheaper and more familiar way to stay in Paris?
We have a whole range of fully furnished apartments for rent from 3 days to monthly or corporate..

Paris Rent a Car

Paris Rent a Car

We have selected for you the best car rental companies in Paris.

Follow on: